Frequently Asked Questions

Free shipping takes 3–5 business days. Paid shipping options will show an estimated arrival date at checkout.

Standard tips within 1-2 business days of your order. Custom orders take 1-6 weeks to manufacture before they ship.

Yes. Every order ships in plain packaging with no mention of cannabis or smoking on the outside.

Packaging will say Schtips in the top left of the label; you may request for this to be removed.

Yes, we do ship internationally. If you have more questions about this topic, contact us.

Yes. You must be 21 or older to purchase from Schtips. By placing an order, you confirm you're of legal age in your jurisdiction.

The most common reason is a billing address mismatch — make sure the address you enter matches the one on file with your card. For debit cards, confirm you have available funds.

If you're still stuck, contact us and we'll help.

If your order hasn't arrived in the estimated window, contact us. We use third-party shipment tracking and will locate the package.

Contact us and we'll send a prepaid return label. See the full returns policy.

Note: custom orders are non-returnable.

We'll send you a free render. Just fill out the custom filter tip design request form with your logo or artwork and we'll mock it up for you.

Yes. We offer wholesale pricing on both our standard collection and fully custom tips. Contact us with your business details to get started.

See our custom tips page. You can contact us with what you have in mind and we'll send a quote.

Plan on 3-6 weeks from final design approval to your door. Larger orders may take longer; we'll give you a firm timeline when you place the order.

Yes. We charge a sample fee, which is fully credited toward your final order. Many custom order customers start with a free render first, then move to a sample, then place the full order.

Yes. We offer tiered bulk discounts. We aim to deliver the highest-quality custom filter tips on the market at the best price possible, year-round. If budget is a concern, contact us, and we'll do our best to work with you.

Clean every few uses. Rinse with warm water and soap or isopropyl alcohol and salt. You can run them through the dishwasher, just keep them contained. Each set of shtips comes with a glass storage container that doubles as a soak jar for deeper cleans.

Every Schtips set includes all three. As a quick guide:

• 8mm — best for solo and quicker sessions (around 0.6–1g of flower). Cigarette-sized.
• 10mm — best for everyday use, blunts, and hash holes (1–1.6g). About the size of a AAA battery.
• 12mm — best for hash holes and king-size papers (1.8–2.5g+). About the size of a Sharpie.

For a deeper dive, see our filter tip size guide.

Yes. The 8mm, 10mm, and 12mm sizes cover every common paper size — from 1¼" to king-size to wraps.

A proprietary, heat-resistant elastomer that's free of BPA, BPS, BPF, and PVC. All tips are dishwasher-safe.

Infinite use when cared for properly.

Roll it into your joint or blunt like a paper filter. Smoke as you normally would. We recommend not allowing the cherry to directly contact the tip.

If used and cared for properly, our tips last indefinitely.

Yes, you can. The 10mm and 12mm tips were designed with hash holes in mind. The wider channel handles the bigger punch effortlessly.